Knitted long sleeve turtleneck sweater in 4 amazing colors: Grey (tint of blue), Ivory, Black + Lime. Loose, comfy fit. Semi cropped length. 55% Acrylic 20% Wool 15% Nylon 10% Polyester
Model is wearing a size Small. She is 5'6". 130lbs. Bust: 34" Waist 26" Hips 36"
Please note: All purchases made with discount codes or purchased at discounted price (flash sales, discount codes, sale prices) are Final Sale. No returns, exchanges or refunds.
We want you to absolutely love your OHM purchase!! If for whatever reason, you are not 100% satisfied, you can return any eligible items for a store credit within 14 days of having received your order. While we do not issue refunds, we are happy accept your return for store credit (does not expire) or help you process an exchange. (Exchanges are based on availability only. We cannot guarantee availability on items). Final sale items (not regular priced items, sale, discount codes, flash sales) cannot be returned for exchanges or store credit. Once an order is completed either shipped by mail or ready for in store pick up the order can not be canceled.
In Store Pick Ups: Your 14 day return window begins the day the order is ready for pickup. You will receive an email when it's ready for pickup. (orders are usually ready within 48-72 hours after being placed). If you have not received an email, please check your spam email or call us - we'd be happy to give you an update! Please pick up your order within 30 days.What items are returnable?
We allow the exchange of purchased items if items are available. When you send your return request via email, please add the item you'd like so we can check availability. We will put it aside if available; we cannot guarantee your exchange item until you receive a confirmation. Once the exchange request is approved and we have received your return and it's inspected, we will email you with instructions on how to complete your exchange and purchase a shipping label ($3 for exchange shipments).
We do not offer refunds. We offer:
If the purchased product is faulty, reach out to us immediately at hello@ohmboutique.com to help you resolve this issue.
Once your return is approved, we will send you instructions on how to send back items. You can ship it back via the shipping courier of your choice. Return shipping fees are responsibility of the customer.
Once your returned item is received and inspected, you will be notified via email and receive your store credit code.
If you have any other questions regarding returns or exchanges, please don't hesitate to reach out to us at hello@ohmboutique.com. We'd be happy to help!
RETURN POLICY
Merchandise must be new, unworn and unaltered with tags attached. We are not responsible for washed items even if following wash instructions. You can always contact us with any questions, and we will do our best to assist you.
*Please keep a copy of your receipt of your tracking number/shipment once you ship back your return back to us. We are not responsible for lost packages. That receipt will help you and us keep track of your return shipment. You can ship back your return via USPS, UPS or FedEx.*
Customer is responsible for return/exchanges shipping cost. All returns must be postmarked within 14 days of having received your order (as per tracking info). We reserve the right to deny a return based on item condition, if they are outside of the return window date or if customer has returned over 20 times total. Original shipping costs are not refundable nor added to store credit totals.
Please fill out Returns Form on the back of your receipt and mail back to:
OHM Boutique Returns
Final Sale Items
All items purchased on sale, with a discount code, flash sale or during sitewide sale are final sale. No returns, exchanges or store credit. No exceptions.
The following items are also final sale for hygienic reasons (full price): bodysuits, bralettes, swimwear + jewelry.
Exchanges
If you are looking to exchange a size or color of an item, please email us as soon as possible to hello@ohmboutique.com. We will do our best to put the item on hold for you until we receive your return. Exchanges all depend on availability item/size/color availability. Item is not guaranteed until we email you with a confirmation.
Store Credits
Once we receive your return, please allow 3 to 4 business days to process your return/exchange. We will inspect the items, process the return in our system and send you an email with your online store credit code and instructions on how to use it. Once you receive your store credit, you will be able to use it towards any future online purchase at www.shopohmboutique.com. Online store credits are not transferrable to in-store store credits. Store credit value cannot be used towards shipping costs; only applicable on merchandise.
Last updated October 5, 2021.
| Size | Pants | US | UK | AUS | EU | ITY | JPN | CAN |
|---|---|---|---|---|---|---|---|---|
| XXS | 24 | 0 | 4 | 4 | 32 | 36, 38 | XXS | XXS |
| XS | 25/26 | 2 | 6 | 6 | 34 | 38 | XS | XS |
| S | 27/28 | 4 | 8 | 8 | 36 | 40 | S | S |
| M | 29/30 | 6 | 10 | 10 | 38 | 42 | M | M |
| L | 30 | 8 | 12 | 12 | 40 | 44 | L | L |
| XL | 31 | 10 | 14 | 14 | 42 | 46 | XL | XL |
| XXL | 32 | 12 | 16 | 16 | 44 | 48 | XXL | XXL |
Because sizing and cut will vary between brands, please use the charts as a general guide. All sizing is approximate. Styles will differ in fit based on the fabric, brand and cut. If you have a specific sizing question or would like more information, please don't hesitate to contact us: hello@ohmboutique.com
USPS Priority Mail for Puerto Rico, Hawaii, Alaska, Islands + territories). UPS does not ship to PO Boxes. If you have a PO Box, your order will automatically be shipped via USPS Priority Mail.
UPS Ground: All orders ship out Miami, FL. Orders are processed Monday through Friday. Our shipping cut off are 12PM EST (daily, Monday thru Friday; excluding holidays). Once your order ships, you will receive a shipping notification and tracking number via email.
All express shipments (2nd day, 1 day air express or 3 day select) must be placed by 12pm EST to ship out same day. If received after 12pm EST, it will ship out the following business day (weekends not included). Weekends not included and/or guaranteed as delivery days.
USPS Priority Mail: Puerto Rico, Alaska, Hawaii, and territories ship via USPS Priority Mail. All USA orders with PO Boxes also ship via USPS, not UPS. We ship out your order within 48 hours, but shipping carriers may be experiencing some delays when already en route to destination. We recommend just staying up to date with the tracking information and your local post office.
INSTOREPICKUP
Free In Store Pickup is available for local customers. Click the Local Pickup option at check out (instead of shipping). Please wait for your ready for pick up confirmation email - or call/text at 305-284-8455 us first. Usually ready in 24-48 hours, weekends not included. You will not be charged shipping.
If your order is placed after 12PM Friday - then your order will be ready for pickup on Tuesday after 10am. (store is closed Sunday + Monday) Online orders are not processed or fulfilled on Saturdays. You will receive an email when your order is ready for pickup! (Must be able to pickup order at our store: 1561 Sunset. Drive Miami, FL 33143).
Orders must be picked up within 30 days of being ready for pickup. If you can't pick up, please call us and we can help you get it shipped out!
Freight forwarders: If you are shipping your order to a freight forwarder, we are not responsible for lost or stolen packages. You assume sole responsibility of delivery destination.
FREE SHIPPING ON ORDERS of $200+ in the United States.
How much will shipping cost?
Last updated January 12, 2022.
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