Shipping Policy

UPS Ground: All U.S orders ship out Miami, FL. Orders are processed Monday through Friday. Our shipping cut off are 12PM EST (daily, Monday thru Friday; excluding holidays). Our warehouse is closed on the weekends. Any orders placed after the 12pm (Mon-Fri) will be processed the following business day. Once your order ships, you will receive a shipping notification and tracking number via email. We do not guarantee weekend deliveries. 

USPS Priority Mail: Puerto Rico, Alaska, Hawaii, and territories ship via USPS Priority Mail. All USA orders with PO Boxes also ship via USPS, not UPS. We ship out your order within 48 hours, but shipping carriers may be experiencing some delays when already en route to destination. We recommend just staying up to date with the tracking information and your local post office. 

• How much will shipping cost? The best way to know is by adding your items to the cart and proceeding to checkout. After you've entered the shipping destination and before payment, your shipping cost will be calculated. Average shipping cost is approximately $7-10 for 3-4 business day (excluding weekends & holidays)domestic shipping
• International Shipping costs please add items and destination to calculate the shipping cost (based on weight + destination). Average International shipping costs is approximately $42-$60.Customer is responsible for duties and taxes respective to the country it's entering. We don't charge duties and taxes during checkout. Read international shipping above for more details  
• Express Shipping costs:please add items, the destination & preferred express shipping method (2nd day, 1 day air express or 3 day select) at checkout. Your shipping cost will be calculated based on weight, destination and express shipping method. 

EXPRESS SHIPMENTS: (2nd day, 1 day air express or 3 day select) must be placed by 12pm EST to ship out same day. If received after 12pm EST, it will ship out the following business day (weekends not included). Weekends not included and/or guaranteed as delivery days. We are not responsible for delayed once in the possession of the shipping carrier. We can not guarantee any delivery dates as there my be unexpected delays weather, unforeseen circumstances or any internal delays the carrier may be experiencing. 

INTERNATIONAL SHIPPING:  We currently offer shipping to Canada, as well as select addresses in the U.K. and Australia. To calculate your shipping cost, please add your items to the cart and proceed to checkout - the rate is based on weight. If we are able to get a better rate during our shipping process, we will pass on the discount to you... and refund any shipping fees we don't use from what you paid. Customer is responsible for duties and taxes respective to the country it's entering. We don't charge duties and taxes during checkout. We ship out of Miami, FL USA. Based on location international orders may be shipped by UPS or USPS.

• International Shipping costs please add items and destination to calculate the shipping cost (based on weight + destination).Average International shipping costs is approximately $42-$60(prices may vary).
• Customer is responsible for duties and taxes respective to the country it's entering. We don't charge duties and taxes during checkout. Read international shipping above for more details 
• OHM is not in control of any country specific tariffs or duties imposed on your order by your respective government. If you used a promotional code on your order, you will be charged taxes + duties on the original price of the items.
• International returns: If a garment is returned for any reason, including if it is faulty, the duties/custom fees are not refundable through our store.
• If you choose to reject a package due to unwillingness to pay the applicable duties or fees, OHM will not issue any store credits/refunds or compensation for declined packages. Please note that in such cases, duties and fees must be paid even for declined/rejected package.
• We encourage our international customers to familiarize themselves with their country's duties and tax policies to ensure a smooth delivery experience.

Freight forwarders: If you are shipping your order to a freight forwarder, we are not responsible for lost or stolen packages. You assume sole responsibility of delivery destination.

INSTOREPICKUP: Free In Store Pickup is available for local customers. Click the Local Pickup option at check out (instead of shipping). Please wait for your ready for pick up confirmation email - or call/text at 305-284-8455 us first. Usually ready in 24-48 hours, weekends not included. You will not be charged shipping.

• If your order is placed after 12PM Friday - then your order will be ready for pickup on Tuesday after 10am. (store is closed Sunday + Monday) Online orders are not processed or fulfilled on Saturdays. You will receive an email when your order is ready for pickup! (Must be able to pickup order at our store: 1561 Sunset. Drive Miami, FL 33143). 
• Orders must be picked up within 30 days of being ready for pickup.We are not responsible for orders left over 30 days.  If you can't pick up, please call us and we can help you get it shipped out! In store pickups that are not picked up within the 14 day return window (the day the order is marked as ready for pickup) is not eligible for return, store credit, exchange or refund. 
• In store pickup orders can not be returned via phone. All orders must be picked up in person with a valid ID and customers signature.